Using Teams In Process Improvement Activities

Successful companies know that when properly used, teams can produce significant results. They include teams in process improvement. Teamwork is defined as active participation in, and facilitation of, team effectiveness; taking actions that demonstrate consideration for the feelings and needs of others; and being aware of the effect of one’s behaviors on others. Before considering using the team approach, examine and answer these three questions:

1. Are all functions represented? Remember that most processes across multiple boundaries and have an effect on other departments, units, or teams. Often these conditions are cloudy or obscure, so think carefully when putting together the cross-functional team to build the map.

2. Are technical experts required? Make sure you have the correct skills represented on the team to answer technical questions. This will save you time and embarrassment in the long run.

3. Are there functions outside the process to be analyzed that need to be represented? This means you must understand where the process fits into the bigger picture of your business functions. Little is accomplished by solving a problem in finance if it creates more problems in personnel.

In other side, there are assurances for leadership and managership development. Those two kinds of development purpose to help the manager or leader of a company to lead the company. Leadership and managership training necessary to support the business plan is not a universal or blanket program. Rather, it is a tailored approach to focus on the shortfalls identified either in the employee satisfaction survey or during the gap analysis of your principles, values, and philosophy.

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