How many people will it take to carry out your operational plan? How many are required to achieve your strategic plan? These are two basic, critical questions to ask when considering the personnel required to support your business plan. It is called staffing levels because it considers how many bodies are required to fill out your organizational structure. The organization I know to best manage the issue of staffing levels is the U.S. military. Three factors play a part in their management of people numbers. First, every day, every unit in the U.S. Army submits a headcount. Unit leaders account for every person assigned to them no matter what is happening. This is done even in wartime conditions. A Morning Report (MR) is filed by a certain time each day. This document becomes an official record of how many people are located and where they are located in the vast Army system.
The second management technique is a document called the Table of Organization and Equipment (TO&E). This means every unit, no matter what the type, has been scrutinized to determine exactly how many people and what type equipment are needed for the unit to carry out its formal mission. Somebody has to give a lot of thought to determine the force requirements. This leads us to the third tool. Somewhere in some headquarters, probably the Pentagon and all major commands, is a complete staff section whose task is to determine future force requirements. It would not be too far-fetched for civilian organizations to take a few notes from the military. Remember, though, militaries have had several centuries to learn how to keep up with their headcount and make their organizations work at peak efficiency. Contrary to the stereotype portrayed by some media, the military is a very well run institution.
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